Attention economy After the lockdown boom

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The 20,000 foot view: The pandemic-triggered change in everyday life resulted in a boom in entertainment consumption, which, in turn, saw growth in emerging formats as well as a temporary rebound for traditional formats. As the world starts to ease back into pre-pandemic routines, much of this newly found entertainment time will go – but the declines will not be evenly felt, with the emergence of clear winners and losers in the post-boom attention economy.
Key Insights
- The lockdown attention boom started to recede in the first half of 2020: total average entertainment time was hours in 2021, down from 2020, but still up from 2020. of the time gained in lockdown was gone by 2021
- The biggest lockdown victors were also among the biggest 2021 losers. Audio (radio, podcasts, audiobooks) surged during 2020 (up but saw half of those gains wiped out within six months, with average hours down to in 2021
- Music streaming – a big lockdown winner – fell by between 2020 and 2021, but as this was below the market average, it increased its share of both audio time and overall entertainment time
- Apple Music and Amazon Prime Music weekly active users (WAUs) saw the sharpest falls in music streaming hours in 2021, while Deezer and SoundCloud WAUs saw the least. Similar patterns were also seen in audio consumption
- Entertainment consumption by was most impacted by the easing of pandemic restrictions. Being the most likely group to return to pre-pandemic routines, these consumers saw weekly audio hours down by and video down by
- Combined average video hours were in 2021, down from 2020, but still up from 2021 Social video was the only video category to grow in 2021, up from 2020 and (with social overall) one of just two categories that grew in 2021
- Post-pandemic behaviour is triggering a rebalancing of the attention economy, transforming it from an interesting market concept into something that will shape everyday business decisions, resulting in both winners and losers in the coming year