Pandora Mapping Its Place in the US Streaming Market

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The 20,000 Foot View: Pandora is the granddaddy of streaming music, clocking million active users before Spotify had even gone into public beta. It remains the most widely used audio streaming service in the US, but is no longer the golden child of the space. Despite having been long positioned as the long-term future of radio, investors have become increasingly concerned about its ability to compete against Spotify, Amazon and Apple—streaming services that originally had their eyes on replacing retail rather than radio. With all eyes on Spotify and Apple duking it out for leadership of the US subscriber base, Pandora is out of the spotlight, despite improvements on some key metrics.
Key Findings
- In 2018 Pandora registered revenues of million against a quarterly net loss of million
- Pandora’s million acquisition of programmatic audio platform AdsWizz positions it as a major force in programmatic audio ads
- Users are down: the June 2018 MAU count of million was just higher than its June 2013 count of million
- Engagement is up: average hours of usage per MAU were in 2018, up year-on-year (YoY), and bettered only by a one-off high of in 2016
- Ad revenue per MAU was in 2018, up YoY but ad revenue was down Y-o-Y to million
- Advertiser hours as a share of total listener hours was in 2018, down from one year earlier
- Subscribers grew YoY, to reach million in 2018, with the paid conversion rate rising from in to in 2018
- As of 2018, subscribers represented just of Pandora’s users but of its revenue
- Pandora had of the US subscriber market in 2018
- Pandora is the largest audio streaming service in the US with in 2018, up from in 2018 but one point below its 2016 level
- Pandora co-exists with other streaming services: of Apple Music subscribers also use Pandora
- Pandora has the second most female skewed user base of streaming services in the US; of its users are female
Companies and brands mentioned in this report: AdsWizz, Amazon, Amazon Prime Music, Amazon Music Unlimited, Apple, Apple Music, AT&T, Deezer, iHeart Media Instagram, Liberty Media, Napster, Pandora, Pandora Plus, Pandora Premium, SiriusXM, Snapchat, Soundcloud, Spotify, Tidal, T-Mobile, TuneIn Radio, Vevo, YouTube